• Professional technical support for homes and businesses

  • For more information call 020 8846 9022

    349 King Street, Hammersmith, London W6 9NH
    support@chiswickcomputers.co.uk

  • Very happy that we have now reached 200 Google Reviews 5 ***** - 176 very happy customers 4 **** - 15 happy customers 3 *** - 2 not smiling customers 2 ** - 2 unhappy customers 1* -  5 very unhappy customers   But don't forget that we also have   45 5 ***** reviews on Which? Trusted Trader 25  5  **** reviews on Yell Giving us a grand 5 ***** total of [...]

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    It is always nice to get a 5 star Google review This one also mentions our procedures that are in place for protecting both our staff and our clients during your short time in our shop. We have tried to reduce the amount of time that you spend in the shop as follows Whereas before you would book your job in at the counter which can take 10 minutes or so we now only book them in over the [...]

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    Having a little time on my hands sat here on a Saturday I thought I would do a comparison between the number of Windows based computers that we get in for repair against Apple. According to the latest figures MacOS which is the operating found on Apple computers like MacBooks and IMacs but not iPads or iPhones account for just 9.75% of all devices in April 2020 whereas Windows was found on [...]

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    A weighty problem

    16 Apr 2019

    One of my clients who is based in the Midlands sent me her HP Elitebook that have suffered some form of failure. She shipped it down to me using the Royal Mails' guaranteed delivery service at a cost of £14 Quite reasonable when you consider that it is insured for up to £500. It took a couple of days to repair and today I took it over the Chiswick Post Office as the ones near us all [...]

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    We get a lot of laptops in for repair and with those laptops, most customers also bring us in their laptop power supply. This normally consists of two parts. The mains cable and the power unit itself which takes it down from 240v to say 19v. Yesterday the 10th April we have a bit of an experience with one customers cable. Haveng already repaired her laptop we plugged in her power supply [...]

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    HP is recalling 78,500 laptops due to a battery overheating issue with the subsequent risk of fire following the January 2018 recall of an intial 50,000 laptops. In a statement on the HP website HP is urging anybody who uses an affected model to request a replacement battery and apply a software update that switches their battery in to safe mode preventing it from charging. Fires from faulty[...]

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    Our Remote Management Tool alerted us today that a client hard drive was low on disk space. If allowed to go on his machine will slowly grind to a halt. Fortunately we monitor their computers 24/7 from our Hammersmith office and have now put a plan in to place to resolve the problem. At the time of writing this post he doesnt even realise it yet!   As well as monitoring and[...]

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    I recently had an exchange of emails with a customer that we had not seen for about 10 years. Apparently help was needed with a single desktop that just would not connect to the internet. The customer explained that all the other machines in the house, it was a residential customer, worked fine but her son's desktop just would not connect to the internet.. So a visit was arranged for one [...]

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